LEGAL & POLICY

Return & refund
policy.

We stand behind every shield we ship. Eligible products may be returned within 30 days of delivery through a straightforward authorization process.

30 Day return window
5–7 Day refund processing
FREE Defective-item returns
LIFETIME Limited warranty

OUR COMMITMENT

What this
policy covers.

This policy applies to purchases made directly through vehicledashprivacyshield.com. Returns from third-party retailers are governed by that retailer’s policy.

Effective May 13, 2026, for orders placed on or after that date.

The $7.99 restocking fee applies only to eligible standard returns after delivery. It does not apply to preorders cancelled before fulfillment processing, defective products, products damaged in transit, or incorrect products we shipped. See the VDPS Preorder Terms of Sale.

ELIGIBLE FOR RETURN

✓Returned within 30 days of delivery

✓Unused and in original condition

✓Original packaging included

✓Proof of purchase provided

✓Pre-authorized with a valid RMA number

NOT ELIGIBLE

×Returned after the 30-day window

×Used, washed or visibly worn

×Missing packaging or proof of purchase

×Damaged through misuse

×Final-sale or clearance items

HOW TO RETURN

Simple.
Four steps.

  1. 01

    Contact us

    Email your order number, reason and photos when relevant.

  2. 02

    Receive authorization

    We respond within two business days with an RMA and instructions.

  3. 03

    Ship your item

    Pack securely and mark the RMA number on the package.

  4. 04

    Refund issued

    After inspection, eligible refunds are processed in 5–7 business days.

REFUND DETAILS

What to expect back.

Return typeRefundShipping
Standard return (after delivery) Product price less $7.99 restocking fee Customer responsibility
Preorder cancelled before fulfillment Full refund, no restocking fee Not applicable
Defective or damaged Full refund including original shipping Prepaid label
Wrong item shipped Full refund including original shipping Prepaid label
Afterpay order Applied to Afterpay account Based on return type

DAMAGED OR INCORRECT

We’ll make it right.

Contact support within seven days of delivery with your order number and photos. We cover return shipping and offer a replacement or eligible refund.

EXCHANGES

Need something different?

Exchanges are available for defects, transit damage or incorrectly shipped items. For a different product, return the original and place a new order.

LIFETIME WARRANTY

Coverage beyond returns.

Manufacturing defects are covered for the original purchaser under the Lifetime Limited Warranty.

WE’RE HERE TO HELP

Questions about a return?

Email Support